- Ensure that you have a cellular network connection or are connected to an active WiFi network
- If you are on a new WiFi network, check to make sure there is not a login page when opening up a browser. Some WiFi networks will show as connected in settings, but require additional credentials
- Ensure that you have ALLOW CELLULAR UPLOADS enabled
- You can check this by clicking the "i" icon in the top left of the app.
- If you do not wish to upload over your cellular network the upload must be completed via a WiFi connection
- Your files may still be in the queue for upload
- Click the 3 lines with an arrow icon in the top right of the app. Select any files that have not been uploaded and click UPLOAD to upload the selected files to your Evidence.com account