Axon Body 2 and Axon Flex 2:
- Ensure that your camera is turned on and in range of the mobile device.
- Ensure that your mobile device is connected to the WiFi of the camera, not another WiFi network. The WiFi SSID (network name) will be the serial number of your camera.
Note: The mobile device must be connected to the WiFi of the camera in order to stream live/recorded video from your Axon camera.
Axon Body 1 and Axon Flex 1:
- Ensure that your camera is turned on and in range of the mobile device.
- If using an Axon Flex 1, ensure the camera is still connected to the Controller battery pack