| 100010 |
Invalid Credentials: either a password or username has been entered in incorrectly/misspelled or the domain name is not correct for those login credentials |
| 100003 |
A network related issue occurred. If a Static IP address has been assigned to this dock, confirm that all entries are correct and that 2 DNS entries have been added |
| 100005 |
There has been too many failed registration attempts. Click the Reset Registration button in the bottom left and once the reset has completed attempt registration again. |
| 100008-1 |
A network related issue occurred. Reset the dock by pressing the reset button by the WAN port with a paperclip or similar tool. If that does not work, unplug the power for 30 seconds, reconnect the power and allow the dock to reboot (this takes 1-2 minutes). Attempt registration again. |
| Host Not Found / 100003 |
No internet connection or the Evidence.com sub-domain name is misspelled or entered in incorrectly. Possible other issues are a bad internet port, a bad Ethernet cable, or an incorrectly entered in Static IP entry. |
| 1060 |
" ****.evidence.com is not a valid hostname" - the sub-domain name is typed in incorrectly. |
| Error: 1 |
Nothing is entered into the domain name field |
| 100006 |
SSL handshake failed - Ensure that your sub-domain name and Evidence.com credentials are all correct |
| 10020 |
Access Denied. You do not have permission to view this object: The person attempting to register this dock is not in the default Admin role or their role does not have the Device Administration permission enabled. |