TASER CAM HD will not update firmware
- Charge TCAM HD to over 30%.
- Update firmware by connecting the TCAM HD to Evidence Sync via the TCAM HD sync cable.
- If the TCAM HD does not connect, try a new cable.
- If the new cable does not work, disconnect the TCAM HD, uninstall Evidence Sync and re-install the program. Re-attempt the connection.
- If the device still won’t connect or update the firmware, it should be sent to Axon for inspection.