If after enabling the Axon Signal setting your camera still does not record, you will need to check your Signal Configuration.
Note: The settings for camera triggers are defaulted to all on. If you do not configure any inputs to be specifically off or on, any input to your ASU will signal the camera.
If you already have a configuration setup in your Evidence.com account, ensure that the trigger you are using to test the camera is enabled.
To check the Signal Configuration for your agency:
- Login to your Evidence.com account, click on the Admin tab, and then click on Signal Configuration in the Devices section.
- Verify in the Camera Activations section that the trigger you are using to test the camera is marked as an event trigger.
- If the trigger you are using is not marked as an event trigger, click the blue pencil icon on the right side. Toggle the icon next to the trigger you wish to enable and click Save Settings at the bottom.
You have now enabled your Axon Body 2 and Axon Flex 2 cameras to detect selected event triggers from the ASU. The next time the Axon camera is connected to either an Axon Dock or Evidence Sync, it will update to this new setting.