It is critical to have the correct holster hardware for your Axon Signal Sidearm. Because of this, you might need to identify the holster series and model information during installation or when troubleshooting.
Generally, you can find holster information on the backside of the holster, as shown in the example images below.
Consult the manufacturer's documentation for your holster if the information is not there or is unclear.
In the example images below, the holster is series 6304 and model 77.