Using Axon Device Manager with One Axon Device

Using the Axon Device Manager (ADM) app is the preferred method for registering and assigning Axon devices.

1. Open the ADM app.
2. Log in with your Axon Evidence.com or Axon Commander (for Android only) credentials.
3. Tap Individual Management.
   With Individual Management you can assign, unassign, reassign, edit the device name, edit the device status, and change the device home for one device.
4. Select how you will read and assign the Axon Device. Select Tap Device to use the NFC tag or select Scan Code to use the 2D code.
   Tap Start Scan.
5. Your next action depends on if you selected Tap or Scan.
   • If Tap Device was selected, place the Axon device on the back of the phone and slowly move it around to find the Near Field Communication (NFC) tag. Tap the Show me how question mark to get specifics on reading the NFC tag on each Axon device.
     

     Note: The NFC reader is typically located on the back of phones and devices, but it can be in other locations. Refer the manufacturer’s guide of your device to determine the location of the device’s NFC reader.

   • If Scan Code was selected, find the code on the Axon device and use the phone’s camera to read the information. The code must be well lit and intact.
6. After ADM finds the device, the found message is shown.
   If the device is not registered to your agency, you tap Register to register it.
   

   Note: If you only want to register devices and not assign them, tap the back (<) icon and tap or scan a new device.

7. Tap the action you want to take.
   
   • Assign or Reassign: Tap to assign/reassign the device. Enter the name of the person you want to assign the device to and tap the name on the list. After selecting the name, you are returned to the actions list.
   • Unassign: Tap to unassign the device.
   • Change Status: (not available for Axon Commander) Tap to change the device status. ADM shows the list of device statues with a check mark adjacent to the status for the current device.
     Tap the new status, ADM updates the status and shows a bold check mark adjacent to the new status. Tap Close to return to the actions list.
     Note that the Lost and Stolen status options are disabled because you can't scan tap or scan a lost or stolen device. Updating the status for lost or stolen devices must be done in Axon Evidence.com.
   • Change Name: Tap to change the device name. Enter the new name for the device and tap Return to save the change and return to the actions list.
   • Change Home: (not available for Axon Commander) Tap to change the device home for the device. ADM shows the list of device homes with a check mark adjacent to the current device home.
     Tap the new device home, ADM updates the information and shows a bold check mark adjacent to the new home. You are returned to the actions list.
8. Tap Complete and Close to exit or begin scanning another device.