Using Axon Device Manager with Multiple Devices at One Time

Using the Axon Device Manager (ADM) app is the preferred method for registering and assigning Axon devices. With Batch Management you can assign, unassign, reassign, edit the device status, and change the device home for multiple devices at one time.

The Batch Management option is useful in several situations, such as:

• You want to assign several devices, such as a body worn camera and TASER CEW, to one officer.
• You are updating the device status or device home for several devices.
• You want to unassign multiple devices.

To use Batch Management:

1. Open the ADM app.
2. Log in with your Axon Evidence.com or Axon Commander (for Android only) credentials.
3. Tap Batch Management.
   With Batch Management you can assign, unassign, reassign, edit the device status, and change the device home for multiple devices.
4. Select how you will read and assign the Axon Device. Select Tap Device to use the NFC tag or select Scan Code to use the 2D code.
   Tap Start Scan.
5. Your next action depends on if you selected Tap or Scan.
   • If Tap Device was selected, place the Axon device on the back of the phone and slowly move it around to find the Near Field Communication (NFC) tag. Tap the Show me how question mark to get specifics on reading the NFC tag on each Axon device.
     

     Note: The NFC reader is typically located on the back of phones and devices, but it can be in other locations. Refer the manufacturer’s guide of your device to determine the location of the device’s NFC reader.

   • If Scan Code was selected, find the code on the Axon device and use the phone’s camera to read the information. The code must be well lit and intact.
6. After ADM finds the device, the found message is shown.
   If the device is not registered to your agency, you tap Register to register it.
   

   Note: If you only want to register devices and not assign them, tap the back (<) icon and tap or scan a new device.

   When the device is added, ADM shows the device information at the bottom of the screen.
   Repeat steps 4 and 5 until all devices have been scanned. The number to the right of the Axon Device Manager title shows the total number of devices that have been scanned.
   After all devices have been scanned, tap View Scanned Items.
7. Review the list of scanned devices.
   
   • Tap the back icon to go back to scanning devices.
   • Tap X on the same line as a device to remove it from the list.
   • Tap Bulk Scan Actions to take actions with the scanned devices.
8. Tap the action you want to take.
   
   • Assign or Reassign: Tap to assign/reassign the devices. Enter the name of the person you want to assign the devices to and tap the name on the list. After selecting the name, you are returned to the actions list.
   • Unassign: Tap to unassign the devices.
   • Change Status: (not available for Axon Commander) Tap to change the device status. ADM shows the list of device states with a check mark adjacent to the status for the devices. If devices are in multiple states, Multiple is shown. 
     Tap the new status, ADM updates the status and shows a bold check mark adjacent to the new status. Tap Close to return to the actions list.
     Note that the Lost and Stolen status options are disabled because you can't scan tap or scan a lost or stolen device. Updating the status for lost or stolen devices must be done in Axon Evidence.com.
   • Change Home: (not available for Axon Commander) Tap to change the device home for the devices. ADM shows the list of device homes with a check mark adjacent to the current device home.
     Tap the new device home, ADM updates the information and shows a bold check mark adjacent to the new home. You are returned to the actions list.
9. Tap Complete and Close to exit or begin scanning another device.