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Device Administration

Early Access Devices

Early Access Devices are an optional way for an agency to set up Axon Body 2 cameras and Axon Docks as test devices that receive firmware updates before the general release of the updates. Axon is confident in the quality of our validation and release process. This option is designed to provide agencies with the opportunity to review and test the changes in their own environment on a small scale before full deployment.  

Note: You must have Axon Dock firmware v3.6 or higher to use early access devices.

If your agency chooses to use this option, your administrators will receive an email informing them about the upcoming early access firmware update. When the update is deployed, only devices specified by your agency will receive the early firmware update. You can have up to 15 cameras and 15 docks specified as early access devices. Axon recommends that you regularly test your early access devices to ensure the firmware updates do not impact your current processes. Additionally, you should control access and deployment of these devices, since the firmware version for the devices can be out of synchronization with other devices at your agency.  

If your agency finds problems with a firmware update during testing, please contact Customer Service and let them know that you are having an issue with an early access device.

Add a Device to the Early Access List

  1. On the menu bar, click Admin, and then under Device, click Early Access Devices.
  2. To add an Axon Body 2 Camera to the early access device list:
    • Click Add Camera.
    • Enter the camera serial number and click Save.

      Note: Serial numbers for Axon Body 2 Cameras always begins with X81.

  3. To add an Axon Dock to the early access device list:
    • Click Add Dock.
    • Enter the dock serial number and click Save.

      Note: Serial numbers for Axon Docks always begins with X79.

Remove a Device from the Early Access List

  1. On the menu bar, click Admin, and then under Device, click Early Access Devices.
  2. Find the device, camera or dock, you want to remove from the early access device list.
  3. Click (delete), the device is removed from the list.