From the User Details page, administrators can update basic user information such as username, first name, last name, badge ID, email address, external ID, and user role.
- On the menu bar, click Admin and then under Users, click All Users.
The All Users page lists all users in your agency.
- Search for the user whose details you want to edit.
- In the user search results, click the user name.
The User Summary page appears.
- Click Manage User.
The User Details page includes an Account Details area.
- Update the Account Details section as needed and then click Save.
- On the confirmation message box, click OK.