The back of the Axon Dock core has two ports for Ethernet cables, the WAN and LAN ports.
Note: The USB port on the rear of the core is not currently functional. It is there for future applications.
- Plug one of the Ethernet cables into the WAN port.
- Plug the other end of this Ethernet cable into an active Internet port, which connects to your agency network.
- Plug the other Ethernet cable into the LAN port.
- Plug the other end of this Ethernet cable to your computer.
DO NOT connect the LAN port to the wall.
The dock and Axon devices do not require any incoming data ports for regular operation. All dock communications are outbound. All video and data files are transmitted securely using HTTPS (SSL) and 256-bit AES encryption. For proper operation, the dock requires the following outbound firewall ports:
- Port 443 (TCP) opened for outgoing traffic to your agency’s domain (e.g., youragency.evidence.com). This is used by the dock to send video and data files to Evidence.com using the HTTPS protocol.
- Port 53 (UDP) opened for access to DNS, if your network uses external (internet) DNS servers. When using external DNS servers this is necessary for the dock to locate the servers for your evidence.com account.
- Port 80 (TCP) for time synchronization.
Once registered to your agency, the dock uses one of two methods to synchronize the clocks on the Axon devices:
- HTTP over port 80 (TCP) to synchronize time from youragency.evidence.com;
- HTTPS over port 443 (TCP) to synchronize time from youragency.evidence.com.
The dock requires only one of the above methods to be available. By default the dock uses Method #1 and requires port 80 be enabled for outbound access on the firewall. Method #2 is the most secure, requiring no additional ports to be opened in a firewall. However, in certain rare circumstances the HTTPS connection can fail if the clock on the dock is too far out of sync with the actual time. To enable option two, you must select the “Require SSL For Initial Time Check” checkbox on the “Administration” settings page.
Before being registered to your agency, the dock will perform time synchronization against “time.evidence.com.”
The Axon system does not currently support HTTP/HTTPS Proxies. If the dock is placed on a network where a proxy is used to access web sites, the IP assigned to the dock must be whitelisted. Depending on the specific network setup, this may require a static or reserved DHCP IP. We recommend using a DHCP reservation whenever possible to minimize configuration overhead.
IP Address Configuration
By default the dock uses standard DHCP to obtain an IP address from your agency network. If your agency uses the 10.10.1.x IP address range for your internal department network this may conflict with the default IP Address used by the configuration port (10.10.1.1). In this case it is necessary to set the dock’s configuration network address before connecting the dock to your network the first time.
If you have any questions on setup, contact us.