Pairing with an Axon camera

Before you can access live or recorded video from an Axon camera, you must connect Axon View with the camera.

The connection process differs slightly among different Axon camera models.

Axon Body and Axon Flex use only Bluetooth connections. The Bluetooth pairing process must start with the Axon Body or Axon Flex turned off.

Axon Body 2 and Axon Flex 2 use Bluetooth and Wi-Fi connections. Wi-Fi is required for viewing live video or recorded video from the Axon Body 2 and Axon Flex 2.

• Video - Pairing Axon Body 2 with an iOS device
• Video - Pairing Axon Flex 2 with an iOS device
• Video - Pairing Axon Body 2 with an Android device
• Video - Pairing Axon Flex 2 with an Android device

Connecting to an Axon Body 2 or Axon Flex 2 with Bluetooth and Wi-Fi

1. Ensure that the Axon Body 2 camera or Axon Flex 2 controller is turned on.
2. On the mobile device, verify that  (Bluetooth) is enabled. If not, enable Bluetooth on your device.
3. Open the Axon View app.
4. Under Camera, tap the Axon camera model shown. The Select Your Camera screen shows Axon Flex 2, Axon Body 2, Axon Body, and Axon Flex.
   Tap Flex 2 or Body 2.
5. Tap Initiate Pairing.
   The Choose Camera screen shows a list of Axon Body 2 and Axon Flex 2 cameras that are available for pairing. The list may be empty at this time.
6. On the Axon Body 2 camera or Axon Flex 2 controller, hold down the Function and Event buttons, until the Function LED blinks green and the camera beeps four times.
   On the mobile device, the serial numbers for the camera appears in the list of cameras available for pairing.
7. Tap the serial number for camera that you want to pair with.
   The “Connecting to your Axon Camera” message appears while Axon View is pairing with the camera.
   
   • If you are using an Android device, pairing is complete. You are ready to use Axon View.
   • If you are using an iOS device and your agency allows automatic Wi-Fi Configuration, when the message saying you must be connected to the Axon camera’s Wi-Fi appears, tap Activate Wi-Fi and then tap Join. You are ready to use Axon View.
   • If you are using an iOS device and your agency does not allow automatic Wi-Fi Configuration or you are not on iOS11 or later, continue with the following steps to configure Wi-Fi for your camera.
8. The “Your camera is ready to configure Wi-Fi” message appears. Tap Continue.
9. A configuration message from Evidence.com web page opens.
   Tap Configure Wi-Fi.
10. The Install Profile screen appears.
    Tap Install and then tap Install again.
11. The Profile Installed screen appears.
    Tap Done.
    The Evidence.com page opens again with a success message.
12. On the dialog box, tap Open.
    In Axon View, the View page shows a message about the Wi-Fi network of the paired camera. In order to view live video from the camera, you must connect to the Wi-Fi network of the camera.
13. Press the Home button.
14. Open the Settings app and tap Wi-Fi.
15. Under Choose a Network, tap the camera that you want to connect to.
16. Press the Home button again.
17. Open Axon View.
18. If the Location dialog box appears, tap Allow.

    Note: You can change location-tracking settings later, as needed. For more information, see the Location Tracking section.

19. When live video appears, you can adjust the camera position as needed.

    You are ready to use Axon View.

Pairing Axon Body 2 with an iOS device

Pairing Axon Flex 2 with an iOS device

Pairing Axon Body 2 with an Android device

Pairing Axon Flex 2 with an Android device

Reconnecting to an Axon Body 2 or Axon Flex 2 with Wi-Fi (iOS only)

If the View screen in Axon View shows the message “To enable streaming, connect to the AXON-camera name Wi-Fi network”, perform these steps.

1. Press the Home button.
2. Open the Settings app and tap Wi-Fi.
3. Under Choose a Network, tap the camera that you want to connect to.
4. Press the Home button again.
5. Open Axon View.
6. When live video appears, you can adjust the camera position as needed. You are ready to use Axon View.

Pairing with an Axon Body or Axon Flex

1. Ensure that the Axon Body camera or Axon Flex controller is turned off.

   If any red is showing at the power switch, the camera is on. Move the switch so the red portion is covered.

2. On the mobile device, verify that  (Bluetooth) is enabled. If not, enable Bluetooth on your device.
3. Press the Home button.
4. Open the Axon View app.

   The View screen appears.

5. In the upper left, tap .
6. Under Camera, tap the Axon camera model shown.

   The Select Your Camera screen shows Axon Body 2, Axon Body, and Axon Flex.

7. Tap the model of the camera that you want to pair with — Axon Body or Axon Flex — and then in the upper left, tap .

   The View screen appears.

   Note: The Get Help With Pairing button, available when you have selected Axon Body or Axon Flex, provides a summary of the following steps. You can rely on the Get Help With Pairing button when this guide is unavailable.

8. Press the Home button.
9. Open the Settings and tap Bluetooth.
10. On the camera, tap and hold the volume/pairing button.
11. While holding the volume/pairing button, turn the Axon flex controller or Axon body camera ON.
12. Continue holding the volume/pairing button on the camera until the LED on the camera starts blinking.
13. Release the volume/pairing button.
14. On your mobile device, under My Devices, tap the model of the Axon camera that you want to pair with.

    A list of nearby devices that are in pairing mode appears.

15. In the list, tap the camera that you want to pair with.

    The mobile device connects by Bluetooth to the Axon camera.

16. Press the Home button again.
17. Open Axon View.
18. If the Location dialog box appears, tap Allow.

    Note: You can change location-tracking settings later, as needed. For more information, see the Location Tracking section.

19. When live video appears, you can adjust the camera position as needed. You are ready to use Axon View.

Unpairing or Forgetting an Axon Camera

You can make Axon View unpair (or forget) an Axon camera that it is currently paired with. The unpairing process differs by Axon camera model.

Unpairing from an Axon Body 2 or Axon Flex 2:

1. On the mobile device, open the Axon View app.
2. In the upper left, tap .
3. Under Camera, tap Forget Current Camera.

   Axon View unpairs from the Axon camera.

Unpairing from an Axon Body or Axon Flex:

1. On the mobile device, open the Settings and tap Bluetooth.
2. Under My Devices, to the right of the Axon camera, tap .
3. Tap Forget This Device and then tap Forget This Device again.

   Axon View unpairs from the Axon camera. The Select Your Camera screen appears.