Changing a username

Administrators can change the username of a user account, if the user account status is Active.

1. On the menu bar, click Admin and then under Users, click All Users.

   The All Users page lists all users in your agency.

2. Search for the user whose username you want to change.
3. In the user search results, click the user name.

   The User Summary page appears.

4. Click Manage User.
5. Under Account Details, in the Username box, change the username, as needed.
6. Click Save.

   Evidence.com sends the user an email, notifying them of the change. All changes are tracked in the user audit trail.