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Maintenance

Dropped or wet X2

Do not immerse the CEW in water. Any CEW loaded with Smart cartridges that is submerged in water may unexpectedly deploy the cartridges. If your CEW has been submerged in water or exposed to a significant amount of water for an extended time, remove it from service and contact Axon.

Follow these steps for a CEW exposed to some moisture but not submerged in water.

  1. Point the CEW in a safe direction and away from your body.
  2. Shift the safety switch to the down (SAFE) position.
  3. Safely remove the battery pack.
  4. Safely remove all cartridges.
  5. Let the CEW dry out.

    Dry the X2 CEW thoroughly (at least 24 hours). Do not use an external heat source such as a microwave oven or hair dryer to dry the X2 CEW.

  6. Point the CEW in a safe direction and away from your body and ensure that the safety switch is in the down (SAFE) position.
  7. Safely reinstall the battery pack.
  8. Wait 1 minute before proceeding to the next step. Confirm that the CEW is not getting warm.
  9. Shift the safety to the up (ARMED) position.
    • If the CEW discharges without the trigger being pressed, shift the safety switch to the down (SAFE) position immediately, remove the battery pack, return the CEW to Axon per the return policies if the CEW is still under warranty.
    • If the CEW does not discharge, go to step 10.
  10. Look at the CID to ensure the X2 CEW is functioning properly and the CID is not showing any error icons.
  11. Confirm that the LASER and flashlight are working properly.
  12. Press the trigger switch to test the trigger function. Conduct three complete 5-second discharges to confirm the proper pulse rate and observe that the cycle stops at 5 seconds. See the instructions under Function Test for more information.
  13. Press the ARC switch to test the functioning. See the instructions under Function Test for more information.
  14. If the trigger or ARC switch does not work, or if the CID shows a critical error icon, shift the safety switch to the down (SAFE) position immediately, remove the battery pack, and return the CEW to Axon per the return policies if the CEW is still under warranty.
  15. If the CEW does function normally, shift the safety switch to the down (SAFE) position.
  16. Connect the CEW to Evidence Sync and confirm the internal time is correct. See Evidence Sync for more information.
  17. Confirm that the 3 trigger discharges were recorded properly in the download records.
  18. Return the CEW to service.