Before users can send individual invitations and use the triage workflow, agency Evidence.com administrators must modify or create new Roles and enable the appropriate Axon Citizen permissions for the Roles.
Axon Citizen Permissions
If your agency will use the triage workflow, users that can send individual invitations and use the triage workflow must be assigned to Roles with the Citizen Management View Portal permission set to Only Their Own, Invite Individual permission set to Allowed, and the Triage Submissions permission set to Only Their Own.
If your agency will not use the triage workflow, you can still Axon Citizen individual invitations by setting the Invite Individual permission set to Allowed for users that can send individual invitations.
Users that will use Axon Citizen with Axon Capture must have the Login Access permission for Axon Capture is set to Allowed.
Axon Citizen Settings
Agency Evidence.com administrators should set up the agency Axon Citizen settings as needed for your Axon Citizen implementation before allowing users to send individual invitations. See Citizen Settings for more information on the settings.