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Axon Citizen

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Instructions for Evidence Collectors

There are two ways to invite an individual, using Axon Capture and using Evidence.com. Evidence.com is used to manually triage and accept or decline evidence submissions, if required by your agency.

To prevent spam, each private link can only be used for one submission. Each submission is limited to a maximum of 16 files with a maximum size of 60 GB per file and a total maximum size of 200 GB. The private link for submissions expires after 3 days.

Using Axon Capture to Invite an Individual

Note: Users must be allowed to send Axon Citizen invitations in Evidence.com and have Axon Capture for Android version 3.6 or later or Axon Capture for iOS version 3.7 or later to send an Axon Citizen invitation. 

See Sending and Axon Citizen invitation through Axon Capture for instructions on sending an invitation.

Using Evidence.com to Invite an Individual

  1. Sign in to your Evidence.com account.
  2. On the Dashboard page, under Citizen Evidence, click Invite Individual.
    Alternately, on the menu bar, click Evidence, then click Citizen Evidence, and then click Invite Individual.
    DashboardPage-Citizen_click_.png
  3. On the Individual Invite page, enter the ID or NA as required by your agency.
  4. Add Categories as needed. An individual invitation can have multiple categories.

    Ecom_-_Citizen_Invite_Step_1.png
  5. Enter the Description as needed. The Description field is used by the person sending the invitation to provide additional information about the incident to the recipient. The Description field has a maximum length of 2,000 characters.
  6. Select the Delivery Method for the invitation, either Text message or Email.
    • For Text message, select the country code and enter the Mobile Phone Number for the community member submitting items.
    • For email, enter the Email address for the community member submitting items.
  7. If allowed by your agency, select if the contact’s information should be stored in Evidence.com.
    If the information should be stored, enter the name and birth date information for the contact.
  8. Click Submit. The invitation is sent to the phone number or email address.
    The message contains a one-time use link to a website where the citizen can upload video, photo, and audio files for submission.
    After the contact uploads the submission, you will receive an email message from Evidence.com.
  9. Click Done in the Successfully Created Portal dialog box to return to the Individual Invite page.