You can use the evidence search pages — All Evidence, My Evidence, or Shared Evidence - to find evidence submitted through Axon Citizen.
- Enter AXONCitizen in the Tag search filter. This shows all evidence that was submitted through Axon Citizen.
If needed, you can use User or Group, Date, and Category filters to narrow the search results.
To find evidence submissions that still needs to be triaged, you can select Triage Pending in the Status Advanced Search filter to show items that have not been accepted. To find submissions that are declined, you can select the Declined status filter.
Note: By default, the Status Advanced Search filter is set to Active and will not show evidence submissions with a Triage Pending status.
- Click on the evidence Title to go to the Evidence Detail Page.
Additional Information on Citizen Evidence Detail Pages
In addition to the usual information on the Evidence Detail page, the following additional information is included for evidence submitted through Axon Citizen.
The default Evidence Title includes Axon Citizen, the file type, and the name and phone number of the contact that submitted the evidence. If the contact's information is not stored on Evidence.com, then the contact name is listed as Unidentified and the phone number is not included. The examples below show the Title where the contact information is stored (left) and not stored (right).
Note: Title information can be edited to change the default information.
Recorded On and Uploaded On Dates
Some devices do not include the recorded/created on date for a file when it is submitted to Axon Citizen. In these situations, the Recorded On date is set to the time the file is received in Evidence.com, so the Recorded On and Uploaded On dates will be the same.
This section is added to the right-side of the Evidence Detail page and shows the status, contact information, and caption applied by the contact. If the contact's information is not stored on Evidence.com, then the contact information is listed as Not provided.
Once a submission is accepted, the Triaged By line shows the name and Badge ID for the user that accepted the evidence. Before a submission is triaged, the Triaged By line is hidden and Status is Pending Triage. When Auto-Accept Submissions is enabled for your agency, the Triaged By line is hidden and the Status is Auto-Accepted for any individual invite submissions.
Note: For evidence that was accepted prior to the September 2018 release, the Triaged By line is hidden and the Status is Accepted.
The examples below show Citizen Metadata where the contact information is stored (left) and not stored (right).
Axon Citizen Audit Trail Information
The information shown audit trail for Axon Citizen evidence varies depending on if the community member’s information is provided. If your agency requires contact information to be stored or if the user sending the invitation selects the store contact information option, then the required community member information, including phone number or email address, is shown in the audit trail. If contact information is not stored, then the audit trail shows the community member information as Unidentified (name not provided) and the phone number or email address is not included.
The first example below shows an audit trail entry where the contact information is stored and the second where the contact information is not stored.