Because it is critical to limit the possibility of viruses, files submitted through Axon Citizen links will undergo a scan for viruses when the files are ingested into Evidence.com. Files that pass the scan can be managed normally in Evidence.com, like any other evidence.
If a file has been submitted and the virus scan is still in progress, a warning is shown if a user tries to download the file.
When a file fails the virus scan, Axon notifies your agency's Evidence.com administrators that there is an issue with the file.
Files that failed the scan can only be downloaded by users with Download Infected Files permission set to Allowed. In this situation, the user is shown a warning message informing them that the file did not pass the virus scan. If they want to download the file, the user selects a check box acknowledging the risk and can download the file.
Files and Cases with files that did not pass the virus scan can be shared inside your agency, with partner agencies, and by download link. Additional controls around sharing files that failed a virus scan will be added in future releases.