Device Status | LED | Recommended Action |
Initial connection (momentary) | Solid red or blinking red | Wait. |
Data uploaded, battery pack ready and fully charged |
Solid green | It is OK to use the battery pack in your CEW. |
In queue awaiting upload, battery charging | Solid yellow | Wait. Do not remove the battery pack from the TASER 7 Dock. |
Uploading data or bay/battery pack firmware update | Blinking yellow | Wait. If the bay is empty, do not insert a battery pack into the bay. If a battery pack is in the bay, do not remove the battery pack. |
Battery pack error |
Blinking red | Remove and re-insert the battery pack. If the LED still blinks red, contact your agency administrator. |
Log file failed to transfer from the CEW to the battery pack on previous attempt; battery charging |
Blinking blue and yellow | Remove the battery pack from the bay module and insert it in the CEW. Wait until the hourglass icon disappears from the Central Information Display (CID). Re-insert the battery pack in the bay module. |
Log file failed to transfer from CEW to battery pack on previous attempt; battery pack ready and fully charged | Blinking blue and green | It is OK to use the battery pack in your CEW. Logs from the previous weapon did not transfer to Axon Evidence. |
Network error (no connection) | Cycling red, yellow, green | Check the network settings. |
Other | LED off | If the bay is empty, insert a battery pack. If a battery pack is inserted in the bay and the LED is off, contact your agency administrator. |
*TASER 7 chargers with FW >1.0.0 will have updated blue LED indications for log sync errors.