- How do I get to Axon Performance?
- How/where do agencies manage and maintain reporting structure for Axon Performance?
- How/where do you manage Axon Performance permissions?
- Do Evidence.com permissions apply in Axon Performance?
- Is the product configurable?
- How does the date range apply to the metrics?
- How does the date range apply to the reviews?
- How often are the metrics updated?
How do I get to Axon Performance?
You can access Axon Performance from the Axon Evidence.com dashboard.
Sign in to your Axon Evidence.com account. On the dashboard page, scroll down the page as needed to find the Axon Performance heading. Click Launch Performance or Configure to go to Axon Performance.
If you don't see the Axon Performance heading, then your assigned role does not have Axon Performance permissions enabled.
Note: If you are on any other page in Axon Evidence.com, you can return to the dashboard by clicking the Axon logo () on the upper left of the menu bar.
How/where do agencies manage and maintain reporting structure for Axon Performance?
Axon Performance uses the Axon Evidence.com Groups feature to manage agency hierarchy.
Simply put, a Group in Evidence.com is a Squad in Performance. A Squad is a team of officers or deputies that report to the same supervisor. Depending on how your agency is structured, Groups can be built as a Division, Zone, Shift or Unit. When building Groups in Evidence.com, Members are officers or deputies, and Monitors of the same Group are their supervisors in Performance.
There are three ways to build and maintain Groups: (1) Partner API, (2) Import Groups, or (3) Evidence.com UI. To learn more about each option, see Setting up Squads in Performance.
How/where do you manage Axon Performance permissions?
Access and permissions for Axon Performance are managed through Axon Evidence.com Roles and Permissions.
For more details on the permission, see Axon Performance Permission.
Do Evidence.com permissions apply in Axon Performance?
Yes; Axon Evidence.com permissions always override Axon Performance permissions.
For example, if a user does not have permission to View Evidence in Axon Evidence.com, that user will not be able to Initiate a Video Review in Axon Performance.
Is the product configurable?
Yes! We heard customer feedback, and understand the importance of a configurable product. Even though more than 90% of agencies actively measure and monitor their policies today, policies and preferences vary. Therefore, both metrics and workflows are configurable in Axon Performance according to agency's policies and preferences.
Note: Access to configure Axon Performance requires that the user is assigned to a role with the correct permissions. All configuration settings are applied agency-wide. Agencies cannot have multiple configurations.
For more information on configuration, see Configuring Axon Performance.
How does the date range apply to the metrics?
It depends on which metric you are looking at:
- For video-related metrics, such as Categorization Rate and ID Rate, the selected date range shows videos uploaded during that time period.
- For call for service related metrics, such as Activation Rate, the selected date range shows calls for service responded to during that time period.
How does the date range apply to the reviews?
For reviews, such as Random Video Review, the selected date range shows reviews that were completed during that time period.
How often are the metrics updated?
Metrics are updated in near real-time. Actions taken in Axon Evidence.com are reflected in Axon Performance within minutes.
For example, an officer goes into Axon Evidence.com today and categorizes all the videos they recorded in the previous week. Then the officer's supervisor goes into Axon Performance and selects the date range “Last Week”. The officer's categorization rate will show 100%.