Setting Up Your Headset

Follow the steps below to create an Oculus account and set up the Axon VR app on your headset.  

1. Go to the Oculus signup page and create an Oculus account.
   This is required to set up your Oculus headset and to access the Axon VR app.
   
   
   • For the Oculus Username, we recommend using your agency's name (e.g. ScottsdalePD).

     Note: This username will be visible to the public.

   • In the First Name, Last Name, and email fields, enter the name of the administrator responsible for managing the account. The administrator should be someone managing the VR program at your agency, and will be responsible for system troubleshooting and device management.
   • After entering the requested information, click Create Account.
2. Complete the Headset setup.
   Download the Oculus app to your smartphone. Follow the instructions outlined on the Oculus Go website.
3. Redeem your Axon VR App License Code.

   Note: Axon emailed the redemption code to whomever made your agency’s purchase - if you do not have the email or code, please reach out to training@axon.com. 

   • Open the Oculus App on your smartphone. 
   • Tap the Settings button and scroll down. Under the Payment section – tap the Redeem Code button. 
   • Enter the License Key provided in your email
   • You will now have access to the Axon VR App. 
     Tap the Axon VR profile, as shown in the left screen below. You can see details about the Axon VR app and install it. Tap Install on Oculus Go to install the app. Installation should only take a few seconds. 
       
   • Once installed, you can tap Open to have the app open up the next time you enter the headset, or you can find the app in your Library on your headset under Apps.
   • Open the app and Allow Permissions.
     

     Important: The first time the app opens, you will need to select Allow Permissions to let the app access the device's storage. Access is required for the app to read and write to the hard drive or the app will not function. Axon only uses access for this purpose.

   • You should see an Axon logo and a message that prompts you to plug in the headset and wait patiently for 5-15 minutes for the download to complete. You can take the headset off on check on it after a few minutes. 
   • Complete! You’ll now be able to use the app anytime, anywhere.

If you are setting up multiple headsets, please refer to the Setting Up Multiple Headsets article.