Submit a request

Sign in

Submit a request You need to sign in to view this page.

Returns Investigations Critical Event Assistance

Returns Investigations Critical Event Assistance

Axon VR Training
Troubleshooting

Troubleshooting

The Headset Cannot Find Controller
The Image/Controller is Out of Alignment
The Image Inside Headset is Blurry
The Axon VR App is Unresponsive
Headset is Unresponsive
Headset Will Not Power On
I Cannot Find the Axon VR App
My issue is not listed here

Headset is Unresponsive

Press and hold the Power button until the headset reboots.
Charge the headset using the USB cable and charger.

Was this article helpful?

0 out of 0 found this helpful

Return to top

Related articles

Headset Will Not Power On
The Axon VR App is Unresponsive
Setting Up Your Headset

Can't find what you're looking for?

Submit a request or call us at 800-978-2737