Working with Evidence in a Case

Review Evidence in a Case

You can review evidence in a case on the Evidence tab. While all evidence file types can be added to Review mode, only file types that are currently supported by Evidence.com will be displayed. If the file type is unsupported, you will be prompted to download the evidence.

1. In the evidence list on the Evidence tab, select the check box of the evidence you want to review.
2. Click Review.

Note: If you click Review All without selecting any evidence, all the evidence on the page will open in Review mode.

Evidence Bulk Actions

The bulk actions menu provides ways to categorize or organize multiple pieces of evidence. The bulk actions you can perform are the following:

• Update the metadata of evidence files.
  • Update ID
  • Add Category
  • Update Evidence Group
  • Reassign
• Manage the access to evidence.
  • Inside my agency — This action allows you to change the access levels, duration, and users for the selected evidence files.
  • Outside my agency — This action has two options:

Add Name to External Access List: Send people outside your agency a link to the selected piece of evidence, and give them permissions to download, view the audit trail, and post notes for selected pieces of evidence. You can also set how long the link to the evidence will be active and give permission for the people to reshare the evidence.

Email a Download Link: Send people outside your agency a link to the selected piece of evidence and set the permissions for including audit trails and a table of contents. You can also set how long the link to the evidence will be active.

• Restrict — This action allows you restrict access to the evidence to users and groups on the access control list and users in roles with the View Restricted Evidence permission. 

• Take additional actions on evidence files.
  • Redact — This action only applies to video files. It will apply a full-screen blur filter to the video and create the blurred file as a child piece of evidence to the original.
  • Download — This allows you to download the selected evidence.
  • Export List — This allows you to export a list that contains information about the evidence, including ID, evidence group, owner, when the evidence was recorded, who uploaded the evidence, and the status.
  • Remove from case
• Manage evidence folders.
  • Rename Folder
  • Delete Folder
  • Remove from Folder

To use any of the bulk actions:

1. Select multiple pieces of evidence by selecting the check box to the left of the evidence ID.
2. Click the Secondary Actions menu button […] in the left corner of the All Evidence section, then select an action from the drop-down list.

Download Evidence from a Case

You can download evidence included in a case from the Case Details page.

1. On the Evidence tab of the Case Details page, select the check box of the evidence files you want to download.
2. Click the Secondary Actions menu button […] and select Download.
3. In the Configure your bulk download dialog window, select the download format and if you want to include the Audit Trail and Table of Contents in the download file, then click Download.

The evidence files will be bundled into a file, and an email containing a download link will be sent your email address.

View a Case Map

If evidence in a case has location information, you can view the evidence in an evidence map.

• On the Evidence tab of the Case Details page, in the All Evidence section, click the map icon.
  
  

Case Evidence Map Actions

The case evidence map provides features for finding and viewing evidence location on the map.

The following table describes the basic actions that are available on the case evidence map.