The following is a list of possible Axon Fleet - Axon Signal Vehicle issues with links to possible solutions.
If these actions do not resolve the issue, contact Axon Technical Support for additional support.
Axon Signal Vehicle is not Activating Fleet Cameras
- Ensure that Axon Signal Vehicle activation is enabled in your Evidence.com account in Body Camera Settings. See Enabling Axon Signal
- Ensure that you have the corresponding Axon Signal Vehicle unit serial number that is in your vehicle assigned to the correct Vehicle in your Evidence.com account.
- Ensure that the signal inputs selected in your Evidence.com account for the Axon Signal Unit are correctly aligned with what you have installed in your vehicle. If you need more information about configuring the signal inputs, see Signal Input Configuration