The Axon Respond Settings page provides access to the Axon Respond for Devices Agency Audit Trail, the Respond Notification Configuration options, the Respond Warning Configuration, Respond Deactivated Alerts Configuration, and Respond Device Location Filter Setting.
Agency Audit Trail
The agency Axon Respond for Devices Audit Trail that consolidates all Axon respond for Devices information, such as which users accessed the Respond map or a livestream, into a single audit trail.
Only users with the View Respond Audit Log permission set to Allowed for their assigned Role can access and download the audit trail.
The audit trail is launched from the Respond Settings page. The user can select the time frame shown in the audit trail.
Note that Axon Respond information is also contained in the individual device and user audit trails. Those audit trails will continue to show Axon Respond information for the devices and users.
Notification Configuration
The Respond Notification Configuration section allows your agency to configure which Axon Signal based alerts are shown by Axon Respond.
The configuration page lists the Axon Signal based activations available to your agency, based on your Signal Configuration settings, and Axon Body 3 gunshot detection
Note: Axon Body 3 gunshot detection is currently in beta testing.
Each setting has three options; High Priority Alerts, General Officer Activity, and Off. Each option is described below.
- High Priority Alerts - When this notification occurs, an alert is shown in the alerts banner on the Respond map, the associated camera marker is surrounded by a red circle, and the alert is added to the device marker.
- General Officer Activity - The information is only noted in the Officer Activity section on the device marker and will not generate an alert.
- Off - No information is shown by Axon Respond.
Setting Axon Respond Notification Configurations
Agency Axon Evidence administrators can configure the notification options.
- On the menu bar, click Admin and then, under Devices and Applications – Respond, click Respond Settings.
- On the Respond Settings page, scroll down to the Respond Notification Configuration section.
- Find the Axon Signal based activation you want to change and click the settings icon (
). - Select the appropriate option from the list.
The activation is moved to the appropriate section.
- Repeat steps 2 and 3 until all the activations are in the appropriate sections.
Respond Warning Configuration
The Axon Respond Warning Configuration can be used by agencies that allow wide access to the Respond map to remind users about the potentially sensitive information available on the Respond map and livestream view. When the option is enabled, a custom warning message is shown to a user when they open the Respond map and requires them to confirm the message to view the Respond map. Each time a user confirms the message or cancels and exits the Respond map, it is recorded in the user and agency audit trails. An example warning is shown below.
Enabling the Respond Warning
Agency Axon Evidence administrators can enable the option and set the warning message title and text.
- On the menu bar, click Admin and then, under Devices and Applications – Respond, click Respond Settings.
- On the Respond Settings page, scroll down to the Respond Warning Configuration section.
- Select the toggle switch to enable the warning.
- Enter the warning title and text information:
- In the Warning Title field, enter the title for the warning message. The title can be a maximum of 25 characters.
- In the Warning Text field, enter the text for the warning message. The message text can be a maximum of 255 characters.
- Click Save.
The system asks you to confirm the change.
When a user tries to go to the Respond map, the message is displayed, and the user must confirm they understand the message before they can view the map.
Disabling the Respond Warning
Agency Axon Evidence administrators can disable the option. Note that the existing warning message title and text is not removed when the warning is disabled.
- On the menu bar, click Admin and then, under Devices and Applications – Respond, click Respond Settings.
- Select the toggle switch to disable warning.
- Click Save.
The system asks you to confirm the change.
Respond Deactivated Alerts Configuration
The Respond Deactivated Alerts Configuration feature allows authorized users to deactivate alerts by marking them as false or resolved and add comments to events.
- On the menu bar, click Admin and then, under Devices and Applications – Respond, click Respond Settings.
- On the Respond Settings page, scroll down to the Respond Deactivated Alerts Configuration section.
- Select the toggle switch to enable the feature.
- Select the appropriate Comments option for your agency.
Required means that users must enter a comment before an alert can be marked as false or resolved. Optional allows, but does not require, users to enter a comment. Disabled does not allow users to add comments. - Click Save.
Once the feature is enabled, users with the Mark Alert as False or Resolved permission set to allowed can mark alerts as false or resolved.
Respond Device Location Filter Setting
The Respond Device Location Filter setting allows agencies to set how long the most recent device location is shown on the Respond map.
When the filter is enabled, the default setting is within 8 hours. Only devices that have reported a location within the selected time are shown on the Respond map. When the filter setting is disabled, only devices that have sent location information within the previous 30 seconds are shown on the Respond map. Changes to the Respond Device Location Filter setting are tracked in the Agency and User Audit Trails.
Note: This setting only affects the Respond browser map does not affect the Axon Aware mobile application.
- On the menu bar, click Admin and then, under Devices and Applications – Respond, click Respond Settings.
- On the Respond Settings page, scroll down to the Respond Device Location Filter section.
- Select the toggle switch to enable the feature.
- Select the appropriate time option for your agency.
- Click Save.
When the filter is enabled, only devices that have reported a location within the selected time are shown on the Respond map. When the filter setting is disabled, only devices that have sent location information within the previous 30 seconds are shown on the Respond map.