Axon Citizen makes it easy for law enforcement agencies to securely receive evidence submissions from the community and manage that media in Evidence.com. Axon Citizen has two components:
- Axon Citizen for Communities allows agencies to create public evidence submission portals where the public can submit evidence during both large-scale and smaller, day-to-day events.
- Axon Citizen for Officers allows officers to send out individual invites to witnesses directly from Axon Capture or Evidence.com.
Outlines of the Axon Citizen for Communities and Axon Citizen for Officers workflows are provided below:
Axon Citizen for Communities Workflow:
- Create Public Portal when you need the community’s help.
- Post the portal link to your website, social media, news outlets, etc.
- Community members upload files and Evidence.com notifies the portal creator about new submissions.
- Triage submissions to determine what to accept and decline.
- Leverage existing tools to manage evidence submissions (search, sharing, access control, redaction, audit trails).
Axon Citizen for Officers Workflow:
- Invite individual from Axon Capture or Evidence.com
- The community member uploads files and Evidence.com notifies the officer about the submission.
- If enabled at agency, triage submissions to determine what to accept and decline.
- Leverage existing tools to manage evidence submissions (search, sharing, access control, redaction, audit trails).
Agencies can choose to allow community member submissions to be automatically added as evidence or to use the triage workflow to allow the evidence owner to accept or decline the submissions. The owner of the evidence is the officer that sent the invitation.
Note: The triage workflow is not supported for Internet Explorer 11 on Windows 7 platforms.
Agencies that let users decline evidence submissions can also choose to set a custom retention period for all declined evidence submissions. The custom retention period determines when the declined submissions are queued for deletion, similar to the category retention setting in Evidence.com. If a custom retention period is not set, the declined evidence will use existing agency retention categories to determine when the evidence will be queued for deletion.