This article provides information on what community members see when they interact with a public portal or receive an Axon Citizen individual invitation by phone (text) or email.
Public Portal
This section provides an overview of what community members see and how they interact with public portals.
Note: For agencies that have French set as their default language in Evidence.com, the Axon Citizen upload screen text, Terms of Use, and Privacy Policy information will also appear in French.
The community member clicks the agency provided link and is taken to the portal welcome page. The community member clicks Submit Evidence, enters their information, and then clicks Send Link to receive a private link. The private link for submissions expires after 3 days.
After clicking Send Link, the citizen receives the text message on their phone with the private link. Tapping the link takes them to a website where they can upload files.
From the upload screen, the community member can add files for uploading. They also have the option of adding a caption for each file. More files can be added by tapping Add more. Each submission is limited to a maximum of 16 files, with a maximum size of 2 GB per file and a total submission size of 10 GB.
After the community member has added all their files and the files are uploaded to the website, they tap Submit to transfer the files to your agency's Evidence.com account and then can close their browser.
Individual Invite – Phone
This section provides an overview of what a community member sees and how they interact with an individual invite sent to their phone.
- After the invite is sent, the community member receives the text message on their phone with the private link. Tapping the link takes them to a website where they can upload files.
- The first screen welcomes them and by tapping Tap to Upload, they can upload their files.
- The community member can add files for uploading. They also have the option of adding a caption for each file. More files can be added by tapping Add Files. Each submission is limited to a maximum of 16 files with a maximum size of 60 GB per file and a total maximum size of 200 GB.
- After the community member has added all their files and the files are uploaded to the website, they tap Submit to transfer the files to your agency's Evidence.com account and then can close their browser.
Individual Invite - Email
This section provides an overview of what a community member sees and how they interact with an individual invite sent to their email.
- After the invite is sent, the citizen receives the email message with the private link. Clicking View Request takes them to a website where they can upload files.
- From the upload page, the community member can add files for uploading. They also have the option of adding a caption for each file. More files can be added by clicking Choose Files. Each submission is limited to a maximum of 16 files with a maximum size of 60 GB per file and a total maximum size of 200 GB.
- After the community member has added all their files and the files are uploaded to the website, they click Submit to transfer the files to your agency's Evidence.com account and then can close their browser.
