Before users can send individual invitations and use the triage workflow, agency Evidence.com administrators must modify or create new Roles and enable the appropriate Axon Citizen permissions for the Roles.
Note that users that will use Axon Citizen with Axon Capture must have the Login Access permission for Axon Capture is set to Allowed.
The following video provides an overview of configuring your account to use Axon Citizen. The information on Roles and Permissions begins at the 3:01 mark in the video.
Citizen Management permissions
The Citizen Management permissions are described below. See Example Axon Citizen Management Permissions for some example permission use cases.
- View Portals (Individual & Public): Allows a user to view information about a portal, but not edit the information or view triage submissions. This can be set to allow the user to view any portal or only portals created by the user.
- Invite Individual: Allows a user to create an individual portal for an individual citizen.
To enable this permission, the View Individual & Public Portal permission cannot be set to Prohibited.
- Create Public Portal: Allows a user to create a public portal that can be used by the community to upload items.
- Edit and Close Public Portal: Allows a user to edit and close (make inactive) a public portal. This can be set to allow the user to edit or close any portal or only the portals created by the user.
To enable this permission, the View Portals permission must be set to Any Portal or Only Their Own. If the Role has Only Their Own View Portals permission, then the user can only select Only Their Own for the Edit and Close Public Portal permission.
- Triage Submissions: Allows a user to accept or decline items from individual invites and public portal submissions. This can be set to allow the user to triage submissions from any portal or only from portals created by the user.
To enable this permission, the View Portals permission must be set to Any Portal or Only Their Own. If the Role has Only Their Own View Evidence permission or Only Their Own View Portals permission, then the user profile is limited to Only Their Own for the Triage Submissions permission.
- Audit Trail PDF: Allows user to view and download a PDF record of who has viewed, edited or triaged portals.
To enable this permission, the View Portals permission must be set to Any Portal or Only Their Own.
Agency Evidence.com administrators should set up the agency Axon Citizen settings as needed for your Axon Citizen implementation before allowing users to create public portals or send individual invitations. See Citizen Settings for more information on the settings.
Example Axon Citizen Management Permissions
The following table provides some example Role permission settings for using Axon Citizen based on different use cases. The Audit Trail PDF permission setting should be determined by your agency policies for reviewing audit trails.
Use case |
View portal |
Invite individual |
Create public portal |
Edit and close public portal |
Triage submissions |
Patrol officers that can invite individuals and must triage their own submissions |
Only Their Own |
Allowed |
Prohibited |
Prohibited |
Only Their Own |
Detectives that can create public portals and triage their own submissions. |
Only Their Own |
Allowed |
Allowed |
Only Their Own |
Only Their Own |
Someone in the public information office that can create a public portal, but not triage themselves. |
Any Portal |
Prohibited |
Allowed |
Any Portal |
Prohibited |
You have a centralized group that can triage any portal. |
Any Portal |
Prohibited |
Prohibited |
Prohibited |
Any Portal |
Command staff that can access and triage any portal. |
Any Portal |
Allowed |
Allowed |
Any Portal |
Any Portal |