- Open the Axon Aware Mobile app. If you have not previously signed in, enter your Axon Evidence.com agency URL.
- Enter your Axon Evidence.com Username and Password.
- If this is your first time signing in, allow the app to use your location and send you notifications. You can control app permissions in your device’s Settings.
- After signing in for the first time, you must set up a 6-digit PIN code that is used for app authentication.
Note: If you are inactive for more than 30 minutes, you must enter this PIN code when opening the app. A login session lasts for 12 hours. - The Aware Map is shown.
The app uses standard smart device actions to move around the map, zoom in, and zoom out.
Axon Aware Mobile App PIN code
Due to the potentially sensitive information presented in Axon Aware, the Axon Aware mobile app requires the use of a PIN code when opening the app.
Additionally, if you are inactive or away from the app for more than 30 minutes, you are asked to enter your PIN code when opening the app.
- When you sign in to the Axon Aware mobile app for the first time, you are asked to set up a 6-digit PIN code.
- If you forget your PIN, tap Reset PIN code and you are signed out of the app. When you sign in to the mobile app again, you are asked to set up a new PIN.
If you enter the incorrect PIN code 5 times, you are automatically signed out. To continue using the app, you must sign in and set up a new PIN code.
Axon Aware Mobile app icons
Controls
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App Settings and sign out |
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User screen/tab: View list of officers and search for officers |
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Map screen/tab: View map |
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Center map on your location |
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Alerts: - gray = no alerts, - red = active alerts |
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Opens user list to search for officers |
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Filter: Hide non-recording cameras without alerts and toggle between satellite and normal map view. |
Aware Map Icons
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Camera marker: camera recording, |
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Camera marker: camera not recording |
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Multiple cameras, indicated by number, at location. Tap or manually zoom in to see individual camera markers. |
Device Clustering
To avoid displaying overlapping devices on the map, the Axon Aware mobile app uses a cluster view. In situations where you have a wide view shown on the map and there are a several devices located close to each other; the Axon Aware mobile app shows a circle with the number of devices near the location. This prevents cluttering the map with separate device markers overlapping each other.
The number of devices included in a cluster depends on your current map zoom level and how close devices are to each other.
To see more details about the cluster, you can tap on the cluster to zoom in or manually zoom in on the map. As the map zoom level changes, devices are separated out from the cluster.
