This article provides additional information on compliance and security functionality for the axon Aware mobile app.
The Axon Aware mobile app supports Single Sign On (SSO). When a user from an agency with SSO enabled enters agency domain, the app opens a browser to take user to their agency’s SSO page. The user signs in with their SSO credentials. After a successful sign in, the user is redirected back to the Axon Aware mobile app and can begin using the app.
The Axon Aware mobile app supports Multi-Factor Authentication (MFA). When a user at an agency that uses MFA logs in, they are prompted for an MFA code or security questions depending on agency configurations.
The MFA code is sent to the user by email or SMS and the user enters the code to complete the login. If needed, the user can request that a new MFA code be sent.
If prompted for security questions, the user must provide correct answers to login.
IP Address Exceptions
Axon team is working to add the Axon Aware mobile app to the Axon Application Exceptions list on the IP Address Settings page in Axon Evidence. That option allows administrators to exempt the Axon Aware mobile app from agency IP restrictions, so the app can be used while inside an agency that uses IP restrictions.
Until this option is available, users must sign in to and use the app from outside an agency’s network or an Axon Evidence administrator must add the IP address for each user’s device to the list of Allowed IP Addresses.
When a user successfully signs in to the Axon Aware mobile app and when a livestream is accessed, the following information is logged in the User and Device Audit Trails.
- The User Audit Trail shows the date, time, IP address, and client that user signed in from.
- The Device Audit Trail shows the date, time, and user information when a user requests a livestream, accesses a livestream, and leaves a livestream.