Note: The terms Operating System and firmware are used interchangeably in this section and refer to the same thing.
When an Axon Body 3 camera with Operating System v1.10 or later is connected to View XL (v1.14 or later) in Standalone mode, it will automatically check if a firmware update is available. If an update is available, View XL will indicate that an update is available and give the user the option to download the firmware update to View XL and then transfer the firmware to the camera.
IMPORTANT: The Axon Body 3 camera must remain connected to View XL for the entire time when downloading and applying the firmware update.
The firmware will first be downloaded locally to the computer, using the computer’s internet source. For this reason, it is not recommended that you download firmware updates when using a limited internet source such as an LTE router. The download time will depend on your computer’s internet speed but even at a relative low download speed of 20 Mbps the download should take less than 5 minutes. Once downloaded, the firmware can be transferred to the Axon Body 3 camera.
- When an Axon Body 3 camera firmware update is shown in View XL, click View.
Note: The firmware download is cached and stored locally on your computer and the single download can be applied to multiple cameras. - The Download and Transfer to Camera dialog is shown. Click Continue to download the firmware.
IMPORTANT: The Axon Body 3 camera must remain connected to View XL for the entire time when downloading and applying the firmware update.
The download progress is tracked at the bottom of the screen.
- When the download is complete, the Update dialog is shown. Click Update to apply the firmware update to the attached camera.
During the update process the camera will not be able to create recordings. The update process will take approximately 3 minutes.
- The camera LEDs will flash white during the update and the camera will restart when the installation is complete.
After the camera restarts and reconnects to View XL, the new firmware version is shown in camera status on the Control tab.