The Auto-Transcribe Transcription Assistant is used to edit, verify the content of an auto-transcript, and download the transcript. Transcription Assistant was specifically designed to help you edit auto-transcripts as fast as possible, whether you're a full-time transcriber or only transcribing occasionally.
This article also has information on Transaction Assistant Keyboard Controls, Settings, and Foot Pedal Support.
Note: Only unverified transcripts can be edited.
Users assigned to a Pro Role that do not have Edit Auto-Transcript permission can open Transcript Assistant to review and download transcripts. Users assigned to a Basic Role can open Transcript Assistant to download transcripts.
To open Transaction Assistant, click Transcription Assistant in the Review Assistant section of the Evidence Detail page.
To close Transcription Assistant and return to the Evidence Detail page, click the X in the upper right of the Transcription Assistant.
Transcription Assistant Editing Actions
Similar to the Review Assistant, the auto-transcripts in Transcription Assistant are time-synced with the video or audio file, even after you have made edits. While playing the file, the word that aligns to the current point in playback is highlighted and you can navigate to a specific point in the media, click on the timestamp or double-click on any word within the Transcription Assistant text.
Transcription Assistant uses media player controls and keyboard controls for file playback. Additionally, Transcription Assistant can support foot pedal use while editing. See Foot Pedal Support for more information.
The following information outlines how to use Transcription Assistant to work with text and speaker labels.
Setting Playback Speed
The playback speed sets how fast the file is played back. Playback speed can be set from 50% - 110% of normal speed using the Playback Speed list under the media player.
Working with Text
The initial auto-transcript is machine-generated and can require some human input to ensure it is accurate. You can use Transcription Assistant to edit and confirm the machine-generated text.
- Text Search
Review Assistant leverages your browser’s text search capability to search the transcript. Simultaneously press the Ctrl + F keys (Windows) or Command + F (Mac) to show the browser text search field. Type the text you want to find into the field and use the browser controls to move between instances of the text on the page. - Confirming Text
Text can be confirmed during the playback or while playback is paused. When the underlined word or punctuation is correct, press the Tab key to confirm.
When text or punctuation is confirmed, the formatting changes from gray and italic to black and regular. This helps you identify which parts of the text have and have not been confirmed.
Tip: To confirm long strings of words, press and hold the Tab key. This confirms text and punctuation to the farthest word in the transcript. - Editing text and handling incorrect suggestions
When text in the auto-transcript are incorrect, type the correct word or words into Transcription Assistant.
As you type the corrected text, Transcription Assistant looks ahead in the transcript for words that match what you are typing, up to what you’ve listened to so far. If a word match is found, the words that match are underlined and a gray dashed underline is placed under the text between the matching words. Pressing the Tab key will confirm the matching word you are typing and remove the underlined suggestions in between. This allows you to keep listening and confirming text, without worrying about manually removing incorrect suggestions.
Working with Speaker Labels
The initial auto-transcript may be broken into different sections with speaker labels. However, as with speech-to-text, these sections may not be accurate. Transaction Assistant allows you to add new speaker sections, add new speaker labels, and rename the speaker labels.
- Changing Speaker Labels
In order to change a speaker label, click the speaker label and select the appropriate action.
- Rename — This allows you to change the speaker label name and update the other sections with this label to the new name.
Example: If you rename Speaker 1 to John Doe, all Speaker 1 labels in the transcript are updated to John Doe. - New — This adds a new speaker label. This label only affects the current speaker section.
- Switch to — This allows you to switch the current speaker label to another existing label by select the label from the list. This only changes the current speaker label. It does not update any other labels.
- Rename — This allows you to change the speaker label name and update the other sections with this label to the new name.
- Splitting Speaker Sections
You can split a speaker section into two sections. To split a speaker section, place your cursor at the point you want the split to occur and press the Enter key.
The new speaker section will use the same label as the previous speaker section.
Example: You are splitting a speaker section with label Speaker 1 and previous section has the label Speaker 2. When you split the section, the new section will use the label Speaker 2. - Merging Speaker Sections
To merge two speaker sections:- Place your cursor at the beginning of the section you want to merge and press the Backspace key.
OR - Place your cursor at the end of the section and press the Delete key to merge the current section with the next section.
- Place your cursor at the beginning of the section you want to merge and press the Backspace key.
Saving Changes
Transcription Assistant automatically saves your changes every 5 minutes and logs if the transcript was edited in the Evidence and User Audit Trails. You can manually save your changes by:
- Clicking Save in the upper left of the Transaction Assistant
- Pressing Ctrl + S keys.
You can undo a change by:
- Clicking Undo in the upper left of the Transaction Assistant
- Pressing Ctrl + Z keys.
You can undo the last 25 changes, even if the transcript was saved.
Downloading a Transcript
You can download a copy of a transcript from the Transcription Assistant. Currently, the transcript is downloaded as a Word doc (docx) file.
To download the transcript, click Download in the upper left of the Transcription Assistant.
Transcript Verification
Auto-transcripts are generated using a combination of speech-to-text technology and human input. The transcript can be in one of the following states:
- Unverified: An unverified transcript means that it has not yet been marked as verified by a human, and should therefore not be treated as a source of truth. Only while unverified can a transcript can be edited.
- Verified: A verified transcript indicates that it has been reviewed and approved by a human. Once a transcript is verified, it is no longer editable. However, users with the appropriate permissions can change the status to unverified, if edits do need to be made.
Verifying a Transcript
- Open Transaction Assistant from the Evidence Detail page.
- Review and confirm the speakers and text in the transcript.
- When you are ready to verify the transcript, click Verify This Transcript in the upper left of the Transcription Assistant.
- You are asked to confirm that you want to verify the transcript.
Click Verify to continue. The transcription state changes to Verified and the event is recorded in the evidence audit trail. - Close Transcription Assistant.
Unverifying a Transcript
In some situations, you may need to unverify a transcript so that it can be edited.
- Open Transaction Assistant from the Evidence Detail page.
- Click Edit This Transcript in the upper left of the Transcription Assistant.
- You re asked to confirm that you want to unverify the transcript.
Click Unverify to continue. The transcription state changes to Unverified and the event is recorded in the evidence audit trail. - Close Transcription Assistant.
Keyboard Controls
- Tab - press to confirm word suggestion. Tap or hold and any rejected suggestions in between are removed.
- ] - play/pause file playback.
Note: After pausing, the system automatically rewinds the file based on Transcription Assistant Settings (default is 2 seconds). - [ - rewind (default is 5 seconds)
- \ - fast forward (default is 5 seconds)
- Ctrl + S - Save changes
- Ctrl + Z - Undo last action
Transcription Assistant Settings
You can change the Transcription Assistant Keyboard Settings to customize the settings for your agency.
- Open Transcription Assistant.
- Click Settings.
The Control Settings dialog is shown. - Select the options for each of the controls.
- Play/Pause - choose if you Tap to play or Hold to play the ] key to play the file
- Rewind - choose how many seconds file rewinds when the [ key is pressed
- Auto-rewind after pause - choose how many seconds Transcription Assistant automatically rewinds the file after pausing
- Fast-forward - choose how many seconds the file advances when the \ key is pressed
- Click Done to save the settings.
Foot Pedal Support
Foot pedal usage is supported in Transcription Assistant. You must install the Axon Foot Pedal application to use your foot pedal with Transcription Assistant.
- Download the Axon Foot Pedal Installation file. The Axon Foot Pedal application can be installed on a per-user or per-machine (with administrator rights) basis.
- Install the file.
Once the Axon Foot Pedal Software is installed and running, your foot pedal controls are mapped to the Transaction Assistant keyboard shortcuts. The center pedal is play/pause, the right pedal is fast forward, and the left pedal is rewind.