Axon Help Center
Submit a request
Sign in
Submit a request You need to sign in to view this page.
Returns Investigations Critical Event Assistance Product Registration
Returns Investigations Critical Event Assistance Product Registration
  1. Axon Help Center
  2. Evidence Sync

Evidence Sync

  • Troubleshooting

    • Sync service is not running
    • No records found/Host not found/SSL handshake failed
    • Proxy Authentication Required
  • Getting Started

    • Evidence Sync Downloads
    • Installing Evidence Sync
    • Downloading Sync from your Evidence.com account
    • Operating modes
  • Configuration

    • Configuring automatic updates
    • Changing the destination folder
    • Throttling upload bandwidth
    • Updating Axon Body Worn Camera Firmware
  • Connecting Devices

    • Connecting a CEW to Evidence Sync
    • Connecting a TASER CAM to Evidence Sync
    • Connecting an Axon camera to Evidence Sync
    • Connecting multiple devices to Evidence Sync
  • Evidence Review

    • Previewing videos
    • Working with device logs
    • Filtering and sorting records
  • Using with Evidence.com

    • Downloading evidence
    • Removing videos from an Axon camera
    • Categorizing video evidence
    • Uploading videos to Evidence.com
    • Uploading other files to Evidence.com

Can't find what you're looking for?

Submit a request or call us at 800-978-2737