Axon Help Center
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Returns Investigations Critical Event Assistance
Returns Investigations Critical Event Assistance
  1. Axon Help Center
  2. Evidence Sync

Evidence Sync

  • Troubleshooting

    • What do I enter into the Agency field when signing in?
    • Sync service is not running
    • No records found/Host not found/SSL handshake failed
    • Proxy Authentication Required
  • Getting Started

    • Evidence Sync Downloads
    • Installing Evidence Sync
    • Downloading Sync from your Evidence.com account
    • Operating modes
  • Configuration

    • Configuring automatic updates
    • Changing the destination folder
    • Throttling upload bandwidth
    • Updating Axon Body Worn Camera Firmware
  • Connecting Devices

    • Connecting a CEW to Evidence Sync
    • Connecting a TASER CAM to Evidence Sync
    • Connecting an Axon camera to Evidence Sync
    • Connecting multiple devices to Evidence Sync
  • Evidence Review

    • Previewing videos
    • Working with device logs
    • Sending X2 and X26P CEW Diagnostic Logs to Axon
    • Filtering and sorting records
  • Using with Evidence.com

    • Downloading evidence
    • Removing videos from an Axon camera
    • Categorizing video evidence
    • Uploading videos to Evidence.com
    • Uploading other files to Evidence.com

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