Axon Help Center
Submit a request
Sign in
Submit a request
You need to sign in to view this page.
Returns
Investigations
Critical Event Assistance
Product Registration
Returns
Investigations
Critical Event Assistance
Product Registration
Axon Help Center
Evidence Sync
Evidence Sync
Troubleshooting
Sync service is not running
No records found/Host not found/SSL handshake failed
Proxy Authentication Required
Getting Started
Evidence Sync Downloads
Installing Evidence Sync
Downloading Sync from your Evidence.com account
Operating modes
Configuration
Configuring automatic updates
Changing the destination folder
Throttling upload bandwidth
Updating Axon Body Worn Camera Firmware
Connecting Devices
Connecting a CEW to Evidence Sync
Connecting a TASER CAM to Evidence Sync
Connecting an Axon camera to Evidence Sync
Connecting multiple devices to Evidence Sync
Evidence Review
Previewing videos
Working with device logs
Filtering and sorting records
Using with Evidence.com
Downloading evidence
Removing videos from an Axon camera
Categorizing video evidence
Uploading videos to Evidence.com
Uploading other files to Evidence.com