Axon Help Center
Submit a request
Sign in
Submit a request You need to sign in to view this page.
Returns Investigations Critical Event Assistance
Returns Investigations Critical Event Assistance
  1. Axon Help Center
  2. TASER X2

TASER X2

  • Troubleshooting

    • Time is off by Minutes/Hours on CEW Logs
    • Battery is Draining Quickly
    • Major Fault Error over Battery
    • Only 1 LASER showing
    • CID is dim or blank
    • Arc/Spark not showing over cartridges
    • Battery is Draining too Quickly
    • Critical Fault Error over the Battery
    • Invalid Battery Error
    • Critical Fault error over cartridge bay(s)
  • Getting Started

    • TASER X2 Downloads
    • Performance Power Magazine (PPM) overview
    • Central Information Display (CID) icons
  • Configuration

    • Continued SPPM Transmit in Safe Option
    • Enabling SPPM Signal Mute Mode
    • Changing Firing Mode - Online
    • Changing flashlight and laser settings
    • Changing the battery pack
    • Viewing the battery pack information
    • Viewing the system information
    • Time synchronization
    • Semi-automatic mode vs. manual mode
    • APPM (Automatic Shut-Down PPM) configuration
  • Operation

    • Performing a function test
    • Using the ARC switch
    • Warning arc display
    • Aiming and probe placement
    • Potential causes of reduced or no effectiveness
    • Drive-stun backup
    • Probe removal and handling used probes
    • Effects on animals
  • Firing Logs

    • Trilogy logs overview
    • Using the Dataport Download Kit
    • Uploading logs with Evidence Sync
  • Cartridges

    • Smart cartridges overview
    • Removing the shipping cover from the Smart Cartridge
    • Loading and unloading smart cartridges
    • Selecting cartridges
  • Maintenance

    • Updating device firmware
    • X2 maintenance and care
    • Installing Positive Safety Locks (PSLs)
    • Dropped or wet X2

Can't find what you're looking for?

Submit a request or call us at 800-978-2737