Axon Help Center
Submit a request
Sign in
Submit a request You need to sign in to view this page.
Returns Investigations Critical Event Assistance
Returns Investigations Critical Event Assistance
  1. Axon Help Center
  2. TASER X2
  3. Troubleshooting

Troubleshooting

  • Time is off by Minutes/Hours on CEW Logs
  • Battery is Draining Quickly
  • Major Fault Error over Battery
  • Only 1 LASER showing
  • CID is dim or blank
  • Arc/Spark not showing over cartridges
  • Battery is Draining too Quickly
  • Critical Fault Error over the Battery
  • Invalid Battery Error
  • Critical Fault error over cartridge bay(s)